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emergency contacts

In the event of an emergency situation with your supply, please contact your local Distribution Network Operator. 

You can find out who the Distributor is for your site by taking the first two digits of the Mpan to match to the Distributor ID in the table below:

Dist.
ID

Dist. Network
Operator

Emergency Number

Operator
Website

Operator
Address

10

Eastern Power Networks PLC

0800 783
8838

UK Power
Networks Emergency Information

Customer Relations
UK Power Networks
Fore Hamlet
Ipswich
Suffolk
IP3 8AA

11

Western Power Distribution (East Midlands)

0800 6783
105

Western Power

Western Power Distribution
Information Centre
Avonbank
Feeder Road
Bristol
BS2 0TB

12

London Power Networks PLC

0800 028
0247

UK Power
Networks Emergency Information

Customer Relations
UK Power Networks
Fore Hamlet
Ipswich
Suffolk
IP3 8AA

13

SP Manweb Plc

0845 272
2424

SP Energy Contact
Information

SP Energy Networks
Customer Service
PO Box 168
Prenton
CH26 9AY

14

Western Power Distribution
(West Midlands)

0800 6783
105

Western Power

Western Power Distribution
Information Centre
Avonbank
Feeder Road
Bristol
BS2 0TB

15

Northern
Powergrid (Northeast)
Limited

0800 668
877

Northern Powergrid
Contact
Information

Northern Powergrid
Customer Relations
FREEPOST NEA 1047
Houghton le Spring
DH4 7BR

16

Electricity North
West Ltd

0800 195
4141

Electricity
North West

Electricity North West
Customer Relations
PO Box 4375
Manchester
M61 0ET

17

Scottish Hydro-Electric
Distribution Ltd

0800 300
999

Scottish and Southern
Contact Information

SSE Power Distribution
Fault Management Centre
2nd Floor
Inveralmond House
200 Dunkeld Road
Perth PH1 3AQ

18

SP Distribution Ltd

0845 272
7999

SP Energy
Contact Information

SP Energy Networks
Customer Service
PO Box 8729
Bellshill
ML4 3YD

19

South Eastern Power Networks PLC

0800 783
8866

UK Power Networks Emergency Information

Customer Relations
UK Power Networks
Fore Hamlet
Ipswich
Suffolk
IP3 8AA

20

Southern
Electric Power
Distribution Plc

0800 072
7282

Scottish and Southern
Contact Information

SSE Power Distribution
Fault Management Centre
2nd Floor
Inveralmond House
200 Dunkeld Road
Perth PH1 3AQ

21

Western Power Distribution
(South Wales)

0800 6783
105

Western Power

Western Power Distribution
Information Centre
Avonbank
Feeder Road
Bristol
BS2 0TB

22

Western Power Distribution (South West)

0800 6783
105

Western Power

Western Power Distribution
Information Centre
Avonbank
Feeder Road
Bristol
BS2 0TB

23

Northern Powergrid (Yorkshire) plc

0800 375
675

Nothern Powergrid
Contact Information

Northern Powergrid
Customer Relations
FREEPOST NEA 1047
Houghton le Spring
DH4 7BR

24

Independent
Power Networks
Ltd

0800 171
2012

UK Power Networks Emergency
Information

Independent Power Networks
Ocean Park House
East Tyndall Street
Cardiff CF24 5GT

25

ESP Electricity Network
Company Ltd

0800 731
6945

ESP Electricity
Emergency
Information

ESP Electricity
Hazeldean
Station Road
Leatherhead
Surrey
KT22 7AA

26

Energetic
Electricity Ltd

0800 804
8688

Energetics UK Power
Failure Information

Energetics Electricity
International House
Stanley Boulevard
Hamilton Intl Technology Park
Glasgow
G72 0BN

27

The Electricity Network
Company Ltd

0800 032
6990

GTC Emergency
Information

GTC
Energy House
Woolpit Business Park
Bury St Edmunds
Suffolk
IP30 9UP