how we work with TPIs

As well as dealing directly with large energy users, we have developed strong working relationships with many leading Third Party Intermediaries who work on behalf of clients.

We believe our unique position in the energy market and the experience and knowledge we have developed over many years enables us to provide an unrivalled service to TPIs.

what we offer to TPIs

Customer Service Executive - We provide each of your customers with a named and dedicated Customer Service Executive. A direct dial number ensures ready access to the individual  responsible for your customer’s account who will be able to deal with issues including invoicing and credit control along with data and billing queries.

Named Account Manager - Each TPI has a named Account Manager contact on hand to quote and handle any potential queries.

Market information - All the TPIs we work with benefit from daily market information reports that provide an up to date view on energy market movements with a concise commentary.  Our weekly ‘Informer’ publication also provides insight into the latest industry news and regulatory changes.

eBilling service - SmartestEnergy provides a paperless eBilling service allowing simple and secure access to all invoices and half hourly data within the contract term

work with us

If you would like to work with SmartestEnergy, please send an enquiry to our Business Electricity team and one of our experienced Account Managers will be in touch.