how we work with TPIs
As well as dealing directly with large energy users, we have developed strong working relationships with many leading Third Party Intermediaries who work on behalf of clients.
We believe our unique position in the energy market and the experience and knowledge we have developed over many years enables us to provide an unrivalled service to TPIs.
what we offer to TPIs
Customer Service Executive - We provide each of your customers with a named and dedicated Customer Service Executive. A direct dial number ensures ready access to the individual responsible for your customer’s account who will be able to deal with issues including invoicing and credit control along with data and billing queries.
Named Account Manager - Each TPI has a named Account Manager contact on hand to quote and handle any potential queries.
eBilling service - SmartestEnergy provides a paperless eBilling service allowing simple and secure access to all invoices and half hourly data within the contract term.
work with us
This is what some of the leading TPIs have to say about working with SmartestEnergy:
“Our relationship with SmartestEnergy is very much a partnership, harnessing our combined knowledge of the market to provide Inenco’s customers with the best possible service and product choice. For example, the tailored portfolio product SmartestEnergy has developed with us for example enables our SME customers to benefit from a level of flexibility in their energy buying which is normally only available to much larger consumers. SmartestEnergy’s industry leading customer service also means we can be confident that our customers are in very good hands.”
Head of Energy Trading
“We work closely with SmartestEnergy to deliver competitive fixed and flexible contracts for the EIC client base. EIC and SmartestEnergy have collaborated to introduce an innovative EIC Portfolio, a group flexible product that has delivered key benefits to a number of major energy users. We look forward to working alongside SmartestEnergy in the years to come so we can continue to develop products and services that deliver value to our clients.”
Head of Operations
“We’ve always been impressed by the level of service which we get from SmartestEnergy and feel we have a very good relationship with the team. The flexibility of their product offering and the depth of knowledge displayed by their staff are key factors for us when recommending SmartestEnergy to our clients.”
ENER-G Procurement Ltd
If you would like to work with SmartestEnergy, please send an enquiry to our Business Electricity team and one of our experienced Account Managers will be in touch.