how we work with TPIs

As well as dealing directly with large energy users, we have developed strong working relationships with many leading Third Party Intermediaries who work on behalf of clients.

We believe our unique position in the energy market and the experience and knowledge we have developed over many years enables us to provide an unrivalled service to TPIs.

what we offer to TPIs 

Customer Service Executive - We provide each of your customers with a named and dedicated Customer Service Executive. A direct dial number ensures ready access to the individual  responsible for your customer’s account who will be able to deal with issues including invoicing and credit control along with data and billing queries.

Named Account Manager - Each TPI has a named Account Manager contact on hand to quote and handle any potential queries.

eBilling service - SmartestEnergy provides a paperless eBilling service allowing simple and secure access to all invoices and half hourly data within the contract term.

work with us

This is what some of the leading TPIs have to say about working with SmartestEnergy:

“We work closely with SmartestEnergy to deliver competitive fixed and flexible contracts for the EIC client base. EIC and SmartestEnergy have collaborated to introduce an innovative EIC Portfolio, a group flexible product that has delivered key benefits to a number of major energy users. We look forward to working alongside SmartestEnergy in the years to come so we can continue to develop products and services that deliver value to our clients.”

Louise Speksnyder
Head of Operations
EIC

“We’ve always been impressed by the level of service which we get from SmartestEnergy and feel we have a very good relationship with the team. The flexibility of their product offering and the depth of knowledge displayed by their staff are key factors for us when recommending SmartestEnergy to our clients.”

Mark Alston
General Manager
ENER-G Procurement Ltd

If you would like to work with SmartestEnergy, please send an enquiry to our Business Electricity team and one of our experienced Account Managers will be in touch.