SmartestEnergy is obliged under our Supply Licence to publish a set of Deemed Rates for electricity supply. The circumstances are set out in our Terms & Conditions.
See below our latest Deemed Rates and Terms and Conditions (effective from 13th October 2018):
Former deemed rates publications are available on request. Please contact us here to request copies of these prior rates, or if you have any other questions about out of contract rates.
What is a Deemed Contract?
This is a contract which is applied following a change of tenancy when the new customer has not negotiated a bespoke contract with the supplier, or when a customer is on supply but have never had a contract with us. This type of contract has default published rates which are available below.
Out of Contract Customers
What is a an Out of Contract Customer?
When an existing customer has not renewed their contract or moved supplier at the end of their contracted period or after their contract has terminated early, the terms and conditions of their terminated or expired contract will remain in force until the customer either enters into a new contract or we cease to be registered at all supply points. In such case, the customer will be billed on our Out of Contract Rates. These rates are identical to our Deemed default published rates which are available above.