Information for Business Customers (Formerly Dual Energy)

Billing and payment

Get help understanding your Business electricity or gas bill and learn more about the different service charges

Help with billing and payment

Moving premises

Consider what you need to do when moving premises learn more about how we can help

Help with moving premises

Meter readings

Learn how to read your meter and submit a meter reading

Help with meter readings

Switching to us

Learn about the switching process and how easy it is to transfer to SmartestEnergy Business

Help with switching to SmartestEnergy Business

Getting a smart meter

Learn how they work and better understand the installation process

Help with smart meters

Pricing information

Access a list of service charges and other tariff information

Help with pricing information

More information

Register or login to SmartWeb

Make use of our customer portal to submit meter readings, manage your bills, make a payment and view supply information on the go

Business Terms and Conditions

View a copy of our business terms and conditions online

Business Terms and Conditions

Send us an enquiry

Contact our customer services team