How can we help?

Industrial and Commercial customers

Help with bills, moving premises and more...

Industrial and Commercial

Business customers (SmartestEnergy Business)

Help with bills, moving premises and more...


Generation customers

Help for generators with statements and new connections


Need more help?

Get in touch

Contact us with your enquiry for a quick response via phone or email


Emergency contacts

Contact details for Distribution Network Operator in case of an emergency

Emergency Contacts


If you're unhappy with our service for any reason, let us know here

Complaints and Disputes Resolution

Meter readings

Find out more about our procedures for reading your meters

Meter Reading Arrangements