Information for Industrial and Commercial Customers

Assistance with understanding your invoice documents, and information about VAT, direct debits and our refund process

What to do if you need to let us know about change of tenancy or request a new meter connection

SmartestEnergy I&C customers can settle any outstanding account debt by making an online payment

More information

If you can't fnd the answer you need here or would like more help, please get in touch with the team here

Find out about how we work with micro business customers

See our latest deemed rates for customers who are no longer in contract with us but have not changed supplier

Find out more how we run credit checks at SmartestEnergy