Information for Industrial and Commercial Customers

Billing information

Assistance with understanding your invoice documents, and information about VAT, direct debits and our refund process

Billing Information

Portfolio changes

What to do if you need to let us know about change of tenancy or request a new meter connection

Portfolio Changes

Out of contract rates

Our latest deemed rates for customers who are no longer in contract with us but have not changed supplier

Out of contract and deemed rates

More information

Contact us

If you can't fnd the answer you need here or would like more help, please get in touch with the team here

Enquiries

Micro business customers

Find out about how we work with micro business customers

Micro Business Customers

Customer login

Access our suite of customer tools to manage your supply contract on the go

Customer Login