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As a flexibility-backed company, we provide innovative retail solutions and unbiased expertise that really help our customers and partners to succeed. By listening to you and understanding your needs, we can help you navigate the changing energy landscape, empowering you to make the best energy decisions.
Our customer commitments
Accountability
We’re committed to delivering accurate, relevant and accessible information to simplifying energy for you and demystify the market.
Understanding
We’ll listen to you and look for flexible ways to support your business as it grows and evolves.
Proactivity
We’ll keep you up to date with your account and in the know with industry news.
Our impact
Unleash the power of partnership
Long-term support
We’ll be by your side as the market grows and changes.
Australia-based expert team
Your dedicated points of contact will be on hand to provide their expertise and support.
Technology solutions
Access your data and manage your account using our 24/7 customer portal.
Secure partner
With the financial strength of the Marubeni Corporation behind us, you can trust we’ll be around for the long term.
We truly appreciate the great work done by SmartestEnergy, especially in terms of responsiveness to billing inquiries and how proactive the team is in general. It’s made the payment process much smoother on our end, that’s for sure.