Fewer businesses face barriers to decarbonisation

An increasing number of businesses say they see no barriers to decarbonising, according to a survey carried out by Ofgem.

Where barriers do exist, cost remains the most common hurdle cited although it has become less significant than in previous years.

The report into the non-domestic market also found most businesses (70%) are keeping up with their bills without difficulty, but 27% reported struggling in some way.

Customer satisfaction also improved in 2025, with 68% of businesses satisfied with the service from their supplier, up from 62% in 2024.

Just over a third of businesses (35%) reported using a broker and 72% of those who did were satisfied with the service; they found them knowledgeable, responsive and felt they got a good deal.