Contact us

Call us

Our operating hours are Monday to Friday 9:00am to 5:30pm AEST.

Customer Services:

Please call us on 1300 176 031 or;
Email [email protected]

Business Electricity Sales:

Please call us on 1300 180 718 or;
Email [email protected]

General Enquiries:

Please call us on 02 8328 1212 or;
Email [email protected]

Emergency Contact:

In the event of an emergency situation with your supply, contact your local Distributor. You can find out who your Distributor is by calling us on 1300 176 031 or checking your invoice.

Visit us

Visit our Sydney office
Address: Level 4, 36 Carrington Street, Sydney, NSW 2000

Visit our Melbourne office
10-20 Gwynne St, Cremorne, VIC 3121

Message us

Please complete this form to message us and a member of our team will be in contact shortly:

Consent for storing submitted data *

Yes, I give permission to store and process my data

No, I don't consent to storing and processing my data

First Name *

Last Name *

Email address *

Phone No.

Company

Enquiry *

Notification preferences

I would like to subscribe to the SmartestEnergy newsletter
Opt Out of Direct Marketing

Occasionally, we might send you information about our products and services, including discounts or special offers. If you don't want to receive these communications, let us know in the form below. Completing this form won’t affect our communications to you regarding your bills, or technical and contractual information about your services.