SmartestEnergy uses electronic funds transfer (EFT) to process payments through National Australia Bank’s transaction allocated EFT solution.


Unique payment account number

We implement National Australia Bank’s direct link secure payment solution. The solution reduces the frustration and burden of bill payments by promptly allocating your payment(s) to your account(s) using a unique account number assigned to your business. This minimises administrative burdens and payment disputes or follow-up.


How does this payment solution help your business?

National Australia Bank’s transaction allocated EFT solution offers an account number at either a statement and/or an invoice level that is unique to your business. Any payments we receive are then automatically and promptly allocated to your account.


Want to pay at a statement or an invoice level?

We offer the option to pay your business electricity account at a statement or invoice level.

  • Statement (also known as consolidated billing): You’ll be provided with one payment account number reference on your statement; use this unique payment account number reference to make one payment for all the invoices included with your statement. With consolidated billing, we will send a statement monthly with supporting invoices for each site. The statement will detail the charges for each invoice into a consolidated summary and then your business can make one single payment for the total owing on the statement.
  • Invoice: You’ll be provided a payment account number for each individual invoice. Use this unique payment account number to pay for each individual invoice.

Your unique account number reference will remain the same and can be found on your statement and/or invoice under ‘How to Pay’.


What about the BSB?

Our BSB has been established by National Australia Bank and is unique to SmartestEnergy Australia. The BSB will remain the same on any statement or invoice you receive from SmartestEnergy. Please refer to your statement and/or invoice for our BSB number.


Supplier detail forms

Many companies require supplier detail forms to manage their financial risk processes. As your account is unique to your business under this product, we can provide you with a formal confirmation of your account details once your preference for statement or invoice level payment has been confirmed.

My Account

Using your access to My Account you can download multiple invoices for your records, as well as opt to view and download your payment history.

If you have any further questions in relation to your invoices, please don’t hesitate to contact our local customer service team.

Contact us

If you need to contact us with a question about making a payment, please submit a message below and we’ll get back to you shortly!

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