Contacting us by phone is easy - in the first instance call SmartestEnergy Limited's central reception team via the below number:
- Reception: +44 20 7448 0900
If you're looking for a specific department within SmartestEnegy Limited, or trying to contact Smartest Energy Business (formerly Dual Energy), please scroll-down to select the correct number.
Choose an email option below to submit an enquiry to our sales teams:
- Business sales enquiries (formerly Dual Energy)
- Industrial and Commercial sales enquiries
- Generators sales enquiries
- Business sales enquiries (formerly Dual Energy): +44 1903 250 076
- Industrial and Commercial sales enquiries: +44 1473 234150
- Generators sales enquiries: +44 1473 234157
Contact Customer Services:
Please contact your Account Manager directly or contact the Customer Services Team using one of the options below:
- Business customers (formerly Dual Energy customers), please use the following details:
- If you are a broker partnering with our Business Division (formerly Dual Energy), you can reach the relevant team by using these details:
- Industrial and Commercial customers, please use the following details:
- Generators 'Smart Generation' customers, please use the following details:
- To contact the SmartestEnergy Limited Accounts Team use the following details:
- To contact the SmartestEnergy Business Limited (formerly Dual Energy) Accounts Team, you can route your enquiry via the Customer Services Team:
Submit a general enquiry:
Please use the enquiry form at the bottom of this page.
You can search and apply for available roles at SmartestEnergy online.
SmartestEnergy Business Limited:
Our aim is to give you excellent customer service, but we acknowledge that sometimes we might get it wrong. Please let us know as soon as you have a complaint so we can work with you to put it right quickly.