To speak to a member of our Customer Services Team about your enquiry, please use the details below.

  • Industrial and Commercial electricity supply customers: 

Phone +44 1473 234151 or email customerservices@smartestenergy.com

  • Smart Generation customers: 

Phone +44 1473 234165 or email billing@smartestenergy.com

  • Business Electricity & Gas customers (formerly Dual Energy): 

Phone 01903 703 400 or email customerservices.business@smartestenergy.com or use this enquiry form

If you are a broker partnering with our Business Division, please use the following details:  01903 703411 / salessupport.business@smartestenergy.com

Contact and address details for our offices can be found here.