Partnering with us
What can you expect when you decide to partner with SmartestEnergy? From our onboarding to our growth plans, our culture to our solutions – it’s a unique opportunity.
Our channel partners are playing a key role in helping us to build a next-generation energy company.
We look forward to every new partnership. After your initial contact, one of our dedicated Channel Partner Managers will reach out to discuss your needs, and start the process – we like to keep things simple:
Once finalized, your Channel Partner Manager will send you everything you need to know, from contracts to products and areas served, so we can jump right into delivering energy solutions for your customers.
Empowering your business
SmartestEnergy is growing fast in the US, and we want our partners to develop just as rapidly. To power you forward we give you a range of benefits, including:
- Your commission, your way: choose upfront or residual payments
- Monthly company and industry updates, right to your inbox
- Extensive reporting on everything from enrolments and drops to renewals
- Superior support from individual Channel Partners, and a sales support team trained to meet your customers’ needs
- Annual visits from members of our team
Technology that simplifies
SmartestEnergy constantly innovates our seamless integrated suite of systems, allowing for innovative products like flexible portfolios and route-to-market, and making every operation easier for our channel partners.
Our streamlined contracting and onboarding processes support custom pricing and a rapid turnaround, while our integrated trading and risk management systems provide competitive access to the wholesale market.
Building lasting relationships
The strength of the relationships we build with our channel partners is reflected in our net promoter score (NPS); our rating of +59 places SmartestEnergy firmly in the ‘great’ category, equivalent to the world’s best companies, not just best energy companies.
We take time to understand your business and to support you with tailored products and services designed to meet your needs.
We believe we are here to drive your success; our whole team is dedicated to supporting our partners and building relationships that make a difference. Our partners can ask to talk to any of our team, anytime – whether our senior management, our pricing teams, our trading desk or beyond.
Reasons to believe:
SmartestEnergy is your financially sound, creditworthy partner, today and for the future. Through our parent, the Marubeni Corporation of Japan, we have an investment grade credit rating with both S&P (BBB) and Moody’s (Baa2).
Our financial strength underpins our trading desk, providing access to multiple wholesale counterparties for competitive commodity costs and innovative route to market services. And the strength of our balance sheet means we can invest in high quality technology and systems that differentiate our service.
SmartestEnergy doesn’t own assets or generate energy, which means we’re free to act independently and seize every opportunity.
This enables us to deliver the innovative solutions and competitive deals and trades that benefit our Channel Partners and customers.
Energy is a great business, but it can be challenging too. We help you deliver for your customers with competitive pricing, regulatory guidance and sustainability insight, so you can help them concentrate on what they do best.
In the UK. SmartestEnergy was awarded Energy Supplier of the Year in 2012 and 2018.
In the US, SmartestEnergy has delivered on that same customer focus – earning runner-up in the Energy Marketing Conference 2020 ‘Retail Energy Provider of the Year’ list and delivering a Net Promoter Score of +59, better than most global companies in any sector, not just energy.