Business energy: Products and services
We know that every business has its own unique requirements when it comes to its electricity contract, so SmartestEnergy can provide you with a range of products designed to give you total control over your electricity consumption and costs.
Our team of experts will work with you to create an energy contract that meets all of your organisation’s needs, using our international experience and local expertise to advise you on the best options for your business. We offer a range of renewable electricity options with all of our contracts, which means you can achieve both your budget and sustainability goals with us.
And our support doesn’t end once you’ve chosen an electricity contract and you’re enjoying all of the benefits that it brings. With our dedicated Account Managers and the wider local team at your service, you can rely on us to support you for the long term, enabling you to seize the opportunities that arise as we transition to net zero.
Fixed price products
If your business needs price certainty, our fixed price products enable you to stay in total control of your electricity costs for the duration of your contract. We offer two types of fixed contract - a ‘smooth’ approach, which enables you to fix at the same rate for your contract duration, or a ‘stepped’ approach, in which you fix a different rate for each year of your contract. With several load variation options and the ability to roll-in and roll-out (within agreed contract tolerances), you can completely tailor our product to your requirements.
Available to: Large businesses with interval meters in QLD, NSW, ACT, VIC and SA.
By opting for one of our fixed products, your business will benefit from:
- The ability to protect your business from volatile market prices by fixing your electricity price
- A long term view of your electricity prices, so you can set longer term budgets
- A local Account Manager who understands your business
With our fixed electricity products, you have the ability to:
- Access your invoices and consumption data 24/7 through our My Account portal
- Agree flexible payment terms and a contract length (between 1-5 years) that works for your business
- Group your sites to receive one bill for all of the electricity your business uses
- Add additional sites to your contract with varied start and end dates
- Include renewable energy within your supply
- Receive a Feed in Tariff
The value of spot price
If your business would like to have direct access to the spot price, our Pool Price Pass Through product settles your energy demand at interval level against the relevant pool price for that period. This product is ideal if you’re looking to optimise your demand against the market or if you have hedged your price exposures financially with third parties, that are settled against the pool price.
By opting for spot price pass through, your business will benefit from:
- Fair pricing, giving you direct access to the prevailing market price.
- Empowering your business to take full financial advantage of load management to low or even negative prices
- The opportunity to pay the market price without a shape factor or the risk premium necessary for retailers to create retail rates
- No minimum or maximum tolerances associated to volume, roll-ins or roll-outs
- A transparent management fee
- A local Account Manager who understands your business
With our spot price pass through product, you have the ability to:
- Access your invoices and consumption data 24/7 through our My Account portal
- Agree flexible payment terms and a contract length that works for your business
- Group your sites to receive one bill for all of the electricity your business uses
- Add additional sites to your contract with varied start and end dates
- Include renewable energy within your supply
- Receive a Feed in Tariff
My Account
Manage your electricity your way with My Account, SmartestEnergy’s 24/7 online customer service platform.
We provide all of our customers with their own login to our My Account portal. So whether you want to review your invoices, understand your usage trends or download your consumption data, My Account makes it easy to take control of your electricity costs and consumption.
LoginTake control of your electricity costs with SmartestEnergy
Whether you’re looking to take a fixed or flexible approach to electricity procurement, talk to our team about how we can support you today.
Meet the Team
Our team will make it their mission to find the best tariff for your business. Find out more about our Retail Sales team below:
Channel Sales Manager
Mandy Cheffirs
Mandy is a highly accomplished Commercial and Industrial Account Manager who’s worked in the energy sector since 2006. At SmartestEnergy, Mandy has been pivotal in the start-up and growth phase of the business in Australia. Previously, at Simply Energy, she managed the mass market sales channels during the start-up phase delivering over 400,000 new customers. At Alinta Energy she was responsible for broker and consultant relationships. Mandy thrives on building positive, mutually rewarding relationships with customers.
Account Manager
Matthew Koopman
Matthew is an experienced Account Manager and has a proven track record of acquiring, engaging and retaining customers. Matthew has worked in the energy sector since 2019. At Alinta Energy, Matthew was a key member of the customer experience team, focused on delivering a wide range of insights and improvements across the retail markets business. Since joining SmartestEnergy in 2020, Matthew’s passion for customer experience has played an important role the growth of the SmartestEnergy’s commercial & industrial retail business in Australia. Matthew has also recently completed his MBA in Finance.
Customer Service Manager
Alex Hughes
Alex is a highly knowledgeable individual with over 14 years’ experience within the Energy Industry. Alex joined SmartestEnergy in 2021 as the Customer Services Manager to implement her excellent track record of significantly increasing service quality, sales and customer base. Alex serves as a direct point of contact for customers portfolios and billing queries. She also supports the team serving as an escalation point for complex queries. Prior to working at SmartestEnergy, Alex worked as a senior manager at Eutility one of the largest procurement and sustainability energy consultants within Australia. Managing over 15,000 commercial sites across approximately 2000 C&I customer accounts.