Page Last Updated - 24/01/2023
We have established this page to provide regular updates for our customers and partners as the UK Government addresses the energy crisis this winter under the Energy Bill Relief Scheme (EBRS) and the Energy Bill Discount Scheme (EBDS).
The government have announced a new Energy Bill Discount Scheme (EBDS) that will replace the existing Energy Bill Relief Scheme (EBRS). This will come into effect from 1st April to 31st March 2024.
Further information around the scheme can be found in the EBDS guidance and updates and provided by BEIS. We will continue to work closely with the Government to ensure our customers receive the applicable benefits of the schemes and update this page with more information as needed.
> Download our EBRS Customer Information Guide
Under the Energy Bill Relief Scheme (EBRS), eligible customers will receive a discount on their gas and electricity unit prices, calculated by comparing the estimated wholesale portion of the unit price that would be paid this winter against a baseline ‘Government supported price’.
We’ve summarised the key information below:
- For all non-domestic energy users in Great Britain the Government supported price has been set at £211/MWh (21.1p/kWh) for electricity and £75/MWh (7.5p/kWh) for gas
- For eligible customers, discounts will be applied for a six-month period for energy usage between the 1st October 2022 and 31st March 2023
- The scheme applies to all businesses, charities and public sector customers who are:
- On a fixed price contract, signed on or after the 1st December 2021
- On deemed/out of contract or variable tariffs
- On a flexible contract
- Support in the form of a p/kWh discount will be automatically applied to eligible customers’ bills
(Please be mindful of illegitimate claims and/or scams if you receive any communications from 3rd parties offering services to apply for the scheme, especially those requesting bank details)
- Exclusions: Businesses using gas or electricity for the purpose of generating power that they are selling back into the grid are excluded from the EBRS.
Further information around the scheme can be found in the policy documents published by BEIS on the 1st November, covering the EBRS rules and guidance in detail.
We continue to update our FAQs below and encourage customers to refer to this page to answer any initial questions they may have about the scheme.