Posted on: 12/04/2021
With lockdown easing across parts of UK today, it’s encouraging to see that many small businesses will start to reopen their doors again. Small businesses are vital for the national economy and even more so to their local communities. It is critical that they can bounce back from the impact of COVID-19. Some will require significant financial support to recover and whilst energy costs can have an impact on a business’s cash flow, SmartestEnergy Business is doing what it can to ensure it is a welcome return for its customers.
John-Paul Jenner, Marketing Manager SmartestEnergy Business says "The message is clear, now that our customers are ready to open again, we are also here and ready to serve them. The team is more focused than ever on helping its valued customers get back up and running. We pride ourselves on having a personal rapport with many business owners and have already helped hundreds of them to better manage their energy costs during lockdown. Now is the time to reach out to those who may still require assistance, especially if they are concerned about the payment of their bills."
"We have a number of options to help ease cash flow concerns, including the adjustment of their monthly payment plan, business prepay services, and even a hardship relief fund for customers experiencing serious financial difficulty. The most important thing is to get in touch sooner than later to discuss how we can help. Plus, we understand that their usage may have significantly dropped during lockdown. If they do not have a working Smart Meter and have recently received an estimated bill from us, it is vital to give us an up-to-date meter reading. That way we can keep their payment plan accurate and ensure they are only billed for what they have used during lockdown", John-Paul Jenner also said.
For more help and information including details of how to contact the UK Customer Services Team at SmartestEnergy Business, please click here