Raising the bar with our exceptional customer loyalty score

Our latest Net Promoter Score has just been released at +59. By beating a previous best of +47 it moves SmartestEnergy into the excellent category, on a par with multinational tech firms rather than UK utilities. Andy Cormie, Vice President Supply, explains how we achieved this score and why customers value us.

At SmartestEnergy we see supply as a partnership, where value for our customers is generated through bespoke service and support over the life of the agreement.

We recognise that...

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Is your business ready for next winter’s system price changes?

From the 1st November 2018, there will be changes to the way the system price (also known as the cash-out price) is calculated. James Graham, Deputy Vice President of Asset Optimisation, looks at how these changes will impact market volatility and how businesses can prepare themselves for next winter.

What’s happening?

Industry body Elexon are implementing three changes to the way they calculate the system price as a result of the Balancing and Settlement Code P305:

  1. Reducing the Price Average...

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Maximising revenue in a subsidy free landscape

With the ROC scheme closed, no review scheduled for FiT and only one CfD auction planned, a future without renewable subsidies is almost certain. Chris Smith, Head of Renewables, explains how generators can maximise revenues in a subsidy free landscape.

Technology enhancements and reduced costs means there is still potential for independent renewable generators to thrive without subsidy support, as long as they unlock the value in their assets by becoming more flexible. Adapting your approach...

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Independent generators now make up 9.2% of Great Britain’s energy mix – Download your copy of Energy Entrepreneurs 2018 here

Today we are launching our sixth Energy Entrepreneurs Report at All Energy. Iain Robertson, VP Renewables, explains what you can expect from the latest report, which provides an overview of independent renewable energy generation in Great Britain.

In the past five years we have seen the contribution from independent generators double, helping set a new record for the longest period without coal generation for more than 130 years.

2017 saw continued growth as final projects reached completion

In ...

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Independent generation reaches 14GW – pick up Energy Entrepreneurs Report 2018 at All-Energy

Last year saw continued growth in the independent renewable sector despite significant changes. Iain Robertson, Vice President Renewables, provides a sneak preview of the Energy Entrepreneurs Report 2018 and explains how SmartestEnergy is evolving to ensure we do what we can to help generators take advantage of the new energy system.

2017 saw the closure of the Renewable Obligation Scheme to new projects, which has provided the subsidy needed to enable over 10GW of new generation over 15 years. ...

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Five reasons to meet SmartestEnergy at The Energyst Event

On Tuesday 17th and Wednesday 18th, next week, you will find our team of energy experts on the SmartestEnergy stand for The Energyst Event at the National Motorcycle Museum, Solihull. Michael Watts, Strategic Sales Manager, gives you five great reasons to visit us on Stand 36 (Britannia Suite).

1. Pick up our new guide, Unlocking the value in flexible assets

Be the first to read our new guide launching exclusively at the event. Find out how your business could make significant cost savings and ...

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Times are changing for Triads

The Triad results published last week have again highlighted the changing energy landscape and the impact of more energy users managing their consumption at peak times. Gavin Baker, Head of Pricing, discusses the winter 2017/18 results and the future direction of travel for Triads.

Triads have been used to cover transmission costs since 1950’s – but with the energy system changing rapidly and many large consumers now able to reduce their costs through Triad avoidance, industry experts think the ...

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The flexibility opportunity for businesses

The energy revolution is not on the horizon, it’s happening now. Following our webinar on this topic, James Graham, Head of Sales in our Asset Optimisation team, explains why businesses need to change the way they view and use energy to take advantage of the flexibility opportunity.

Most in the business world will be aware of the low-carbon transition happening in the global energy system. The change we’ve seen in Great Britain over just a few years has been dramatic – since 2014, coal’s...

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Test our Price Trigger PPA Revenue Model for your project

With the market changing quickly, many generators are increasingly looking at how to take a more active approach to selling their power. Stephen McInally, Business Development Manager, explains how our Price Trigger PPA Revenue Model can help generators understand their options.

The energy landscape is changing rapidly, with an increasingly decarbonised mix, more frequent periods of price volatility, and new subsidy support on hold until at least 2025. On top of this, the embedded benefits...

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Which PPA best fits your risk strategy?

With subsidies removed and embedded benefits reduced, the financial landscape for generators is changing. Following our recent generators webinar, Chris Smith, Head of Renewable Sales, discusses the range of Power Purchase Agreements we provide to match the requirements of our customers.

Changes to generation subsidies and embedded benefits tend to dominate the headlines, but a key aspect of a generators’ revenue is still very much in their control – how much they are paid for their power.


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