Help with moving premises

Frequently asked questions

• Q. Why do I need to give a forwarding address?

  A. We will send your final bill to a forwarding address. We will also ask you to give us details of the new tenants, landlord or other third party taking over the old premises. Please help us to swiftly complete the change of tenancy by contacting us here.

• Q. Can SmartestEnergy Business supply electricity/gas at my new location?

  A. We'd be delighted to quote a competitive supply price for your new location, please get in touch here.

• Q. As a new tenant what do I need to provide SmartestEnergy with?

  A. To setup a new account with SmartestEnergy Business, in addition to completing a change of tenancy application, we will require you to provide certain documents. These may include:
  
  - A copy of your new lease
  - A copy of your business rates
  - Latest meter reads from the new premises
  - Supplier invoice (e.g. water bill or trade supply)