Below you'll find quick links to key customer information, which will help direct you to the right page at the click of a button. If you have any related questions, just select the 'get in touch' box on this page, or click the link at the bottom of this list to speak to customer service directly.

• Complaints and dispute settlements 
• Out of contract and deemed rates
• Micro businesses
• Emergency contacts, electricity and gas safety
• Fuel mix disclosure
• Escalated erroneous transfer (ET) queries
• Rota load disconnection
• Refund process
• Site access, fit and proper representatives
• Contact us